Here at Wellesley Inc we believe that customer service is the highest of priorities. Therefore we have a very simple returns policy. You can return an item within 30 days of receiving it for any reason. If an item is faulty you can return it within 90 days. This excludes USB flash drives which have a 2 year warranty. All returns are free, please contact us on the email address: firstname.lastname@example.org for full details. Please do not send items back to us before confirming the details with us as postage paid cannot be refunded.